How to get started with HeyPeers chat

HeyPeers Chat gives you the space and flexibility to create meaningful conversations and foster supportive communities. The Chat page offers a streamlined workspace where you can launch new chat rooms, guide ongoing discussions, and browse public conversations already underway.

To access the Chat page, select Chat from the top menu bar.

This section of the Chat page lists all public group chat rooms. The chat rooms are listed in alphabetical order. A Search function has been added to help users easily find a chat room by using its name or any keywords in its description. We want users to find the best fit for the support they are seeking as easily as possible!

If you do not yet belong to any chat room, you will see this default view:

Each chat room is showcased as a tile featuring key details to help users identify its purpose at a glance.

1. The name of the chat room
2. A brief description about the chat room
3. The first name and last initial of the chat room moderator.
4. The total number of active members in the chat room. An active member is one who has posted a message within the past seven days.

This section of the Chat page lists all of the chat rooms that you have joined or facilitate. Chat rooms on this page are arranged by recency of activity, with those featuring the most recent interactions appearing at the top.

Note: If you have already joined or facilitate one or more chat rooms, this will be your default view upon entering the Chat page.

Each chat room is showcased as a tile featuring key details for its members.

1. The type of chat room
   
   PRIVATE = a chat room open to invited members only. These are not displayed on the Discover Chat Rooms page
   
   PUBLIC = a chat room open to all members. These are displayed on the Discover Chat Rooms page
   
   

2. Number of unread messages, letting you immediately see if there has been activity in the chat room
   
   

3. Chat room name
   
   

4. Chat room description (a Read More link will be displayed for descriptions longer than 80 characters)
   
   

5. The first name and last initial of the chat room moderator
   
   

6. The number of active members of the chat room (an active member is anyone who has posted a message within the past 7 days)
   
   

7. Open Chat brings the member into the chat room.
   
   

1. Discover Rooms: Click to go to the Discover Chat Rooms page where all public chat rooms are displayed.
   
   
2. New Chat: Use this to create new chat rooms. Members may create one-on-one groups with peer supporters in their Contacts. Peer Supporters may create all types of chat rooms.
   
   
3. Groups: Displays all of your group chat rooms.
   
   
4. One on One: Displays all of your one-on-one chat rooms.
   
   

5. Search: Use to find a chat room based on its name or keywords in its description.
   
   The Search functionality operates in conjunction with the Groups and One on One buttons. When the Groups display option is active, the search function exclusively retrieves group chat rooms. Similarly, when the One on One display option is active, the search function only retrieves one-on-one chat rooms.