Team Roles and Permissions

Your organization’s Team page includes three role types. Each role has different permissions that determine what a team member can see and do within the HeyPeers administrative module.

The three team roles are:

Admins manage the organization’s operations. They can adjust most organization settings (except Wallet configuration), manage team members, oversee meetings, and maintain resources. This role is ideal for staff who need broad administrative control without financial authority

Facilitators support meeting operations and help manage subscriber activity. They can run their own meetings, work with templates, manage chat rooms, and handle subscriber approvals. This role is designed for team members who actively deliver or support services.

Peer Supporters primarily manage their own meetings. They can schedule and run their sessions, view their meeting rosters, and participate in chat rooms they moderate. This role is intended for team members who host or support meetings within a limited scope.

Meetings

Meeting Feedback & Surveys

Chat Rooms

Subscribers

Team Members

Financial

Additional Functionality & Controls

EAP Related Functionality

Note about the Owner designation
The Owner is not a team role and does not appear in the team list. It is a separate designation held by an Admin and is the only designation that can configure the Wallet and withdraw funds. Ownership can be reassigned to another Admin.