2

Organization Profile

Organization Management Module

The Profile page in the Organization Management module populates your organization's landing page and is a big part of your first impression with members. Here, you can share key details such as a description, contact and social media links, and FAQs. Additionally, this page also allows you to set your organization's account owner.


To access the Profile page, first select Organizations from the top menu bar.

A list of all organizations will be displayed. Locate your organization's tile. Select Manage.

Your Organization Dashboard will be displayed. Select Profile on the vertical menu bar.

The Profile page will be displayed. Fields on the page are organized into sections.

Basic Information

The Basic Information section is the foundation of your organization's profile, here you can provide key details that help establish identity and branding. 

Fields in this section:

Name
Short DescriptionA one to two sentence tagline or brief description of your organization's purpose and/or focus.
DescriptionA detailed explanation of your organization, its mission, and the services it provides.
LogoYour organization’s emblem or symbol.
Recommended Size: 640 x 640; Size Limit: 2MB
Cover ImageA large banner image that visually represents your organization on its profile page.
Recommended Size: 1800 x 220; Size Limit: 5MB
Acceptable File Types: JPEG, JPG, PNG
Primary Brand ColorThe main color associated with your organization’s branding. Click on the colored square to enter your organization’s primary color hex color code.

Contact Information

The Contact Information section allows you to specify how you want your organization to be contacted. Provide details such as email, phone number, and/or website to ensure accessibility for subscribers and visitors.

Social Media Information


This section lets your organization showcase its official social media profiles, helping members and visitors connect, engage, and stay informed. When adding a link, be sure to include the full URL—starting with the protocol (e.g. "https://...") to ensure it works correctly.

Frequently Asked Questions (FAQs)

FAQs can be a great reference guide for members, by offering answers to common questions. They can also be used to communicate guidelines, expectations, meeting details, and other key information members need.


To configure questions and answers to be displayed on the organization landing page, click on Add FAQ to open the question-and-answer fields.

Enter the question and its corresponding answer. Click Add FAQ to generate additional fields as needed. Use the drag handle (six-dot icon) to rearrange the questions in your preferred order. 

Ownership Settings

The Owner role holds full administrative privileges and is the only role authorized to configure the Wallet for receiving payments.

This field is visible only to the current owner, who is also the only person able to reassign ownership to another administrator.


The current owner's name appears here. To reassign the role, use the dropdown menu to select a new owner from the list of available administrators.

Save your changes

Click the Update Organization button at the bottom of the page to apply and save your settings.

Was this article helpful?

0 out of 0 liked this article