Getting started as a Peer Supporter: Your first steps after approval
If you haven’t completed your application yet, start with our application guide: Peer Supporter application: Step-by-step instructions.
If your Peer Supporter application has been approved, congratulations!
This is an exciting milestone, and we’re thrilled to welcome you to the Peer Supporter community. You’re now part of a team dedicated to empathy, connection, and meaningful support.
- Selecting a subscription plan
- Exploring your dashboard to access tools and resources
- Setting up your wallet for session earnings
- Visiting the Peer Supporter private chat room to meet the team and start connecting
Step 1: Select a subscription plan
To activate your Peer Supporter account, you'll need to choose a subscription plan and complete your first payment. This gives you full access to your Peer Supporter dashboard, meeting tools, chatrooms, and earnings setup.
How to subscribe
You can start your subscription in either of the following two ways.
OPTION 1: Click the Subscribe Now button in your welcome email
Once on the Peer Supporter Application page, you will see the Congratulations banner with the Subscribe Now button.
Please review the HeyPeers refund policy prior to subscribing. The refund policy is also accessible from the Congratulations banner.
Clicking on Subscribe Now, either in the email or on the application page, will bring you to the payment screen.
Select a payment plan.
| Payment plan | Price | Billing cycle | Discount |
|---|---|---|---|
| Month-to-month plan | $9 / month | Billed monthly | None |
| Yearly plan | $86 / year | Billed annually | 20% |
For more information on pricing, transaction fees, and meeting allowances, see Join our Peer Supporter team: Eligibility, pricing, and policies.
Next, select and input your payment method.
Click on Subscribe at the bottom of the form to activate your Peer Supporter subscription plan.
If your payment method is accepted, you will see a confirmation message.
Step 2: Familiarize yourself with the Peer Supporter Dashboard
You can also access your dashboard at anytime by clicking your profile photo or initials in the top menu bar. From the drop-down menu, select Peer Supporter Dashboard.
The Peer Supporter Dashboard is your centralized workspace where you can manage every aspect of your Peer Supporter role. From this dashboard, you can:
- Create meetings and meeting services
- Access and manage your resource library
- View meeting history metrics and data
- Access your contacts
- Connect a bank account to receive payments for services
- Monitor and respond to peer support requests
Step 3: Connect a bank account
To host paid meetings on HeyPeers, you’ll need to connect your bank account. Without it, your account will be limited to two free meetings per month.
To get started, click on the Connect Bank Account button inside the blue banner on the Peer Supporter Dashboard.
Alternatively, you can also add your bank account by going to your Settings page. To get there, click on your profile photo or initials in the top menu bar, then select Settings from the drop-down menu.
Once on the Settings page, select Wallet.
The Connect your bank account page will be displayed. Select Set Up Now.
You will first be asked to verify your identity. This information is stored securely on Stripe's secure payment platform, and is required of all account holders for regulatory compliance and for reporting taxable income.
Provide your business type, professional details, a statement descriptor, and a few personal details.
- Business Type: Individual, unless you've taken the extra step to incorporate
- Professional Details
- Industry: we recommend Health & Wellness Coaching
- Your Website: you can use the link to you Peer Supporter Profile
- Personal Details
- Legal Name
- Email Address
- Date of Birth
- Home Address
- Phone Number
- Last Four Digits of Your Social Security Number
Click on Agree and Submit to save your data.
Next, you'll be prompted to enter your bank account details. This is the account where your payments will be securely deposited. To proceed, click Link a new Account.
A pop-up window will appear, prompting you to enter your bank account details and routing number. Once you've completed the form, click Submit to securely save your information.
Step 4: Visit the Independent Peer Supporter private chat group
Once your Peer Supporter application is approved, you’ll automatically be invited to join the Independent Peer Supporter private group chat room. This space serves as your meeting ground for connection, collaboration, and staying informed.
Inside the chat group, you can:
- Meet fellow independent Peer Supporters
- Receive platform announcements and best practice tips
- Share ideas, ask questions, and offer support to one another
You're Ready to Begin
You’ve taken the first steps toward making a meaningful impact as a Peer Supporter. Whether you're preparing to host your first meeting or simply exploring the dashboard, know that you're not alone. Our team and community are here to support you every step of the way.
If you ever have questions or need guidance, visit the Peer Supporter chat group or reach out to our support team at [email protected].
Welcome again and thank you for being part of the HeyPeers Peer Supporter community.