Setting up your profile
Get ready for meetings!
Before joining support groups or participating in chat rooms, we recommend setting up your profile so others can better connect with you.
Many organizations kindly ask that profiles be completed before attending, so having yours ready can help make registering for those meetings smooth and stress free.
Your Personal Information page will be displayed. Below is a breakdown of each field to help guide you through the setup.
Fields in the left column
Profile Picture (optional)
You can upload a photo or avatar of your choosing. This image will be visible to others on the site.
Click Select Image to browse and upload a file.
For Peer Supporters, we recommend choosing a photo where your face is clearly visible—something inviting and expressive of your personality.
Recommended dimensions: 200px × 200px
Maximum size: 2MB
Username
This is your display name throughout the site. It must not be an email address, website, phone number, or contain the word “HeyPeers.”
Change Password button
Click this button if you wish to update your password.
For step-by-step instructions, refer to How to change your password.
First Name
Enter your first name
Last Name
Enter your last name
This is the address you use to log in to HeyPeers. If you update this email, it will also change the login credentials for your account.
Gender (optional)*
Select your gender from the drop-down list.
Ethnicity (optional)*
Select your ethnicity from the drop-down list.
Date of birth (optional)*
Choose the month, day, and year from the calendar tool.
* Note: These fields are optional within the platform. However, some organizations may require this information before you can register for their meetings. Learn more: Subscribing to an organization.
Fields in the right column
About Me (optional for members)
This field is used by Peer Supporters to introduce themselves to members.
Emergency Contact Name and Email (optional)*
Though rarely needed, this information enables us to support members in case of emergencies during meetings—such as medical concerns or safety risks. Emergency contacts have occasionally played a vital role in ensuring help reaches someone in need.
Address (optional)*
Your city, state, and zip code are used for demographic reporting and to meet certain state-specific participation requirements for organizations.
- Begin typing your street address
- Select the correct match from the suggestions
- Click Save Location to store it in your profile
Don't forget to save! Once you’ve finished updating your profile, scroll to the bottom and click Save to apply your changes.
Ready for the next step?
Adding a payment method is optional, but storing one ahead of time can make checkout quick and seamless when you're ready to join a paid session.
Go to: Adding a payment method