Understanding organizations on HeyPeers

Organizations on HeyPeers are groups that host peer support meetings aligned with their unique mission, focus, and specialty. Their facilitators and Group Leaders bring lived experience and personal insight to each session, offering support designed to meet the needs of specific communities and topics.

Organizations on HeyPeers host a series of support group meetings tailored to their mission and member needs. These meetings may follow a regular schedule—such as weekly, bi-weekly, or monthly—or be offered as time-limited series, like a book club or themed group running for several weeks.

Meetings are held online using HeyPeers' secure video platform, making support accessible to members who may not be able to attend in person. In some cases, attendance may be limited by topic or geographic region—for example, organizations funded to serve members in a specific county or state.

The organization's profile page will be displayed. This page displays key information about the organization and its services.

When you open an organization’s profile page, you’ll land on the Meetings tab. This tab displays the organization’s calendar of upcoming sessions. You can use the search bar to find meetings by name or support type—making it easy to discover sessions that match your interests.

Some organizations offer chat rooms where members can connect outside of scheduled meetings. If an organization has chatrooms available, you’ll see a Chatrooms tab on its profile page.

If an organization has chosen to share information about its Group Leaders, you’ll see a Group Leaders tab on its profile page. This tab provides a directory of the individuals who lead sessions for the organization.

You can click on each Group Leader to learn more about them, send messages, and connect directly. If the organization also shares leader ratings, those will appear here as well.

To learn how to connect with a Group Leader who hosts a specific meeting for an organization, see How to connect with an organization Group Leader.

Some organizations share files with members through the Resources tab on their profile page. If available, this tab gives you access to public files such as PDFs, Word documents, spreadsheets, images, and more.

Each file may include a brief description provided by the organization to help you understand its purpose. You’ll see the description just below the file name, making it easy to find the resources that are most relevant to you

On the right-hand side of an organization’s profile page, you’ll find the About box. This box displays a short version of the organization’s description and a Read More link that expands the full text.

In addition to the description, the About box includes helpful contact information—like phone number, email address, and a link to the organization’s website. You may also see links to its social media pages, making it easy to stay connected and learn more.

The Frequently Asked Questions box provides quick answers to common member questions. It’s a helpful guide for understanding the organization’s guidelines, expectations, meeting details, and other important information.

Once an organization adds questions and answers, the FAQs box will appear in the right-hand column of its profile page—just below the About section. This makes it easy for members to find key information at a glance.

Organizations may use an announcement banner to share timely updates—such as reminders, cancellations, or important changes.

Once activated, the banner appears directly below the organization’s header image, making it easy for you to spot last-minute announcements or important news at a glance.

Want to subscribe to an organization on HeyPeers? 

Learn what subscribing means and how to complete your subscription step-by-step. Go to Subscribing to an organization.