HeyPeers Help Center | How to schedule a one-on-one session

How to schedule a one-on-one session

One‑on‑one sessions on HeyPeers allow Peer Supporters to meet privately with a single member at a scheduled date, time, and price. These sessions can appear on the public calendar or remain hidden, depending on the Private and Exclusive settings you choose. Members can browse and register for any sessions that are publicly listed.

This article walks you through the step‑by‑step process of creating and publishing a one‑on‑one session.

Note: One‑on‑One Sessions vs. Peer Support Requests
You can also create one‑on‑one sessions through the Peer Support Requests feature. Those sessions are created for a specific member after your proposal was accepted, and you set the meeting date and time directly with that member. These sessions do not appear on the public calendar.

The instructions in this article apply to pre‑scheduled one‑on‑one sessions that you add to the calendar for any member to register for, unless Private or Exclusive settings are enabled.

Access the "Create a Meeting" page

One-on-one meetings are scheduled on the Create a Meeting page. There are two ways to access this page.

Option 1: From the Meetings page

From the top menu bar, select Meetings.

The Meetings page will be displayed. Locate and click on the New Meeting button in the top right corner of the page.

Option 2: From your Peer Supporter Dashboard

On the top menu bar, click on your profile photo or initials circle in the upper right corner. From the drop-down menu, select Peer Supporter Dashboard.

Your Peer Supporter Dashboard will be displayed. Below your profile photo, click on the Create a Meeting link.

Fill Out the "Create a New Meeting" Form

Once you click New Meeting or Create a Meeting, the scheduling form will open.

This form allows you to enter all the details for your one-on-one meeting, including the title, description, date, time, duration, and price.

The meeting form is divided into three sections:

Meeting Details - where you’ll enter the title, description, price, and other key information
Schedule - where you’ll set the date, time, and duration
Documents - where you select any materials from your resource library that you would like to share with the attendee.

Each section helps ensure your meeting is clear, accessible, and ready for members to register.

In the next steps, we’ll walk through each section and explain how to complete the fields.

Section 1: Meeting Details

These fields help define the purpose, audience, and structure of your meeting.

Meeting Type (required)
Select the general theme your meeting addresses (e.g., anxiety, grief, parenting). This helps members find meetings that match their needs

Name (required)
This is the title of your meeting. Choose something clear and inviting. Avoid using “HeyPeers” or “HeyPeers Certified” in the name.

Support Topic (optional)
An open-text field to add more detail about your meeting’s focus within the selected category.

Special Focus (optional)
Use this to highlight a particular population or lens. You can describe a lived experience or add a sentence about the topic.
Example: “This group is for LGBTQ+ youth navigating identity and family dynamics.”

Group Meeting / 1on1 Coaching (required buttons)
Select 1on1 Coaching.

Once 1on1 Coaching is selected, the Maximum Registrants field changes to 1 and becomes disabled.

Price to Join (required)
Enter the cost for a member to attend. Minimum price: $19.99.

Meeting Description (required)
A short paragraph describing what members can expect. Use warm, inclusive language.

Comments (optional)
Space for some internal notes.

Private (optional)
Select this option to keep meeting attendance password protected. Any member without the password will not be able to join your meeting. Once selected, a password field displays, allowing you to input the meeting password.

Exclusive (optional)
Select this option to keep your meeting off the public meeting calendar. You will only be able to access it on the My Meetings page and members will need to be invited to register and join. To do so, on the My Meetings page, access the meeting's details. From there, click the Invite button.

Enable Wait Room (optional)
This allows you to add a waiting room to your meeting. The waiting room allows you to control when a participant joins the meeting. If activated, the participant will be placed in a virtual waiting room and will not be allowed to into the meeting until you approve their entry.

Enable Waiting List (optional)
If your meeting reaches capacity, this allows members to join a waitlist in case a spot opens up. It also allows you to use the Meeting Standby feature.

Section 2: Schedule

This is where you input your meeting's duration, date/time, and recurrence pattern (if applicable).

Select meeting duration (required)
Input the total length of your meeting by selecting the number of hours and minutes. The duration also determines how long the JOIN button will remain visible on the site.

Start Time (required)
Set the date and time for the meeting. Click the field to open the date picker.

Recurrence (optional)
Check this box if the meeting should repeat daily or weekly. After selecting the recurrence pattern, set the Start Date and End Date for the series. Meeting recurrences are limited to 13 meetings per series.

For more information on the Recurrence option, as well as how to manage a series of meetings, please see the article
New Time-Saving Feature for Peer Supporters: Recurring Meetings

Section 3: Documents

Add Document (optional)
Select documents you want to share with the attendee in the meeting. These documents are pulled from your resource library.

Submit

After reviewing all sections of the Create a Meeting form (Meeting Details, Schedule, and Documents) for accuracy, click Submit at the bottom of the page.

The meeting is saved and scheduled.

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