I'm getting the error, "Phone number has already been taken." What do I do?

Each HeyPeers account must be linked to a unique mobile phone number. If you see the message "Phone number has already been taken" during the phone authentication process, it means that a HeyPeers account already exists using the number you entered—possibly under a different email address.


Try this:

  • Sign in using a different email address you may have used in the past.
  • Don’t remember your password? You can reset your password.


Still need help?

If you're unable to access your account or unsure which email you used:

  • Submit a support ticket or email [email protected].
  • Be sure to include the phone number you’re trying to verify—this helps resolve the issue more quickly.

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