HeyPeers Help Center | Meeting Services: How to create and edit your offering

Meeting Services: How to create and edit your offering

A Meeting Service is a predefined one‑on‑one meeting option that you offer to members. Meeting Services do not have preset dates or times and do not appear on your meeting calendar. Instead, members select a service from your profile, which creates a Meeting Service Peer Support Request. You then coordinate and schedule the meeting through that request.

Meeting Services help members understand the types of support you offer and make it easier for them to request the kind of meeting they need.

You can create, edit, or turn Meeting Services on or off at any time.

Where Members See Your Meeting Services

Members can find your Meeting Services in two places.

1. Peer Supporters Page
Members can browse all Peer Supporters who offer Meeting Services by selecting Peer Supporters from the top menu bar. If you have any Meeting Services turned on, they appear directly below your bio on this page, making it easy for members to see what you offer at a glance.

2. Your Peer Supporter Profile Page
Members can also view your Meeting Services on your profile. If you have any Meeting Services turned on, they appear immediately above your upcoming meetings list.

What happens when a member clicks a service
Regardless of where the member clicks a Meeting Service tile (whether from the Peer Supporters page or from your profile) they are taken to the Meeting Service details page. This page provides:

The full-service description
The duration
The price
A Book Now button

From there, the member can choose to request the service, which begins the Peer Support Request process.

How Meeting Services Work

Here is how the Meeting Service workflow functions from start to finish:

A member visits your Peer Supporter profile.
They select one of your Meeting Services.
A Meeting Service Peer Support Request is created.
You coordinate the meeting date and time inside the request.
Once you and the member agree on a time, you schedule the meeting.
The member pays and registers for the meeting.
You and the member join your meeting at the agreed upon time.

Managing Your Meeting Services

You can create, edit, or turn Meeting Services on or off from the Meeting Services page.

Click your profile photo or initials circle in the top menu bar, then choose Meeting Services.

The Meeting Services page is displayed, listing your existing meeting service offers.

Creating a New Meeting Service

Click the Create a New Service button at the top of the Meeting Services page.

This opens the Create a Meeting Service page. Fill in the form to create your new meeting service. See below for field definitions.

Service Name (required)
The title of your Meeting Service. Choose a short, clear name that helps members understand what the service is about at a glance.

Short Description (required)
A brief summary that appears on the Meeting Service tile. This should be one or two sentences that describe the purpose of the service. Min 30 characters / Max 140 characters.

Description (required)
A complete description of the service. Explain the purpose of the meeting, what members can expect, and any guidance that helps members know what the meeting covers. Min 100 characters

Service Type (required)
Choose the category that best matches the kind of support you are offering. This helps members understand the style or format of the meeting. Options include:

WRAP – Services based on Wellness Recovery Action Plan principles
Game – Interactive or activity‑based sessions
Meditation – Guided meditation or mindfulness support
Couple Support – Sessions designed for couples attending together
Individual Coaching – One‑on‑one coaching or skill‑building support
Mentorship – Guidance based on lived experience and personal growth

Peer Support Interest (required)
Choose the topic that best aligns with this service. This helps match your service to members who are looking for support in that specific area

Tile Image
The image that appears on the Meeting Service tile. This is the small visual shown on your profile and on the Peer Supporters page. Choose an image that represents the service clearly.
Recommended Size: 200 x 200
Size Limit: 2MB

Banner Image
The larger image displayed at the top of the Meeting Service details page. This helps create a welcoming, informative visual for members who are learning more about your service.

Price (required)
The cost of the service. Members will see this price before requesting the service.

Select Meeting Duration (required)
Input how long the meeting will last (select hours and minutes). This duration appears on the Meeting Service details page so members know what to expect.

Visibility
Controls whether the Meeting Service is shown to members.

Turn on to display the service on your profile and on the Peer Supporters page
Turn off to hide the service

Editing a Meeting Service

On the Meeting Services page, find the service you want to update and select Edit.

The Edit Meeting Service page is displayed. Make your changes then click Save. Updates appear immediately.

Turning a Meeting Service On or Off

Each Meeting Service has a visibility toggle. Click Edit to bring up the fields of your Meeting Service. Scroll down to the bottom of the page and locate the Visibility field.

Turn the toggle ON (green) to display the service on your profile.

Turn the toggle OFF (gray) to hide the service from members.

Note: Turning a service off does not delete it. You can turn it back on at any time.

Best Practices for Creating Effective Meeting Services

Use clear, simple service names
Write descriptions that set expectations and help members understand what the meeting will cover
Avoid creating multiple services that overlap or duplicate each other
Keep durations realistic for the type of support you offer

These practices help members choose the right service and reduce confusion.

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