Find your way around HeyPeers

Getting familiar with HeyPeers starts with understanding its navigation. The platform is designed to be user-friendly, making it easy to find support groups, engage in chat rooms, and manage your profile.

The Navigation Bar is your central access point for exploring HeyPeers. From meetings and chat discussions to personal settings, it helps you move through the platform with ease. In this article, you'll find a brief overview of each section to guide your journey—along with helpful links if you'd like to dive deeper.

The Dashboard (aka Member Dashboard) is a great starting point because it gives you a snapshot of everything happening on HeyPeers that’s relevant to you. Instead of searching through multiple sections, you get a quick glance at your upcoming meetings, subscribed organizations, and the latest chatroom activity—all in one place.

The Member Dashboard:

1. Helps you stay organized, ensuring you don’t miss any meetings

2. Helps you stay connected by notifying you of unread messages in chatrooms you’ve joined, ensuring you never miss an important conversation

3. Provides visibility into your peer support requests, allowing you to easily connect with Certified Peer Specialists and review proposals from those who can help

Think of the Member Dashboard as your personal home base for navigating HeyPeers efficiently. 

For more details on the Member Dashboard, please see the article Member Dashboard.

An independent Peer Supporter on HeyPeers is someone who’s been through personal challenges and found support that made a real difference. Their own experience inspired them to give back by helping others, so they trained to become a Certified or Licensed Peer Specialist. Now, they use their knowledge and life experience to support those looking for guidance and connection.

The Peer Supporters page is a directory where you can find and connect with Peer Supporters offering their services on HeyPeers. You can search for peer supporters by name, support topic, or rating to find the right match for your needs.

For more details on Peer Supporters, please start with the article Discover Peer Supporters and the services they offer.

The Meetings page is where you can find and register for video-based online support group meetings. It provides an organized calendar of upcoming sessions available for you to attend. To find the right meeting, you can search for meetings by name, topic, price, facilitator, or date, ensuring you connect with the support that best fits your needs.

To learn more about HeyPeers meetings, please visit the article How to find a meeting.

The My Meetings page is your go-to place for tracking meetings you've registered for. From this page, you can easily join meetings when it's time, cancel your registration if needed, and review upcoming meetings to prepare in advance. You can also manage waitlisted meetings and view your past meeting registrations, making it easy to stay organized and keep track of your participation history.

To learn more about the My Meetings page, please visit the article My Meetings Page.

Chat rooms on HeyPeers are a great way to connect with others outside of meetings. Whether you want to share experiences, ask questions, or just have a conversation, chat rooms let you join discussions whenever it works for you. Unlike scheduled meetings, these spaces are open for ongoing conversations, so you can jump in and chat at your own pace.

The Chat page is a directory of all public chat rooms available for you to join. Find a chat room that fits your interests and start connecting with people who understand.

To learn more about chat rooms on HeyPeers, please visit How to join a chat room.

The Organizations page is where you can find a directory of all organizations offering support meetings on HeyPeers. These organizations cover a wide range of support topics, making it easy to find one that aligns with your needs. Whether you're looking for support for depression, anxiety, addiction, grief and loss, or another topic, this page connects you with trusted organizations offering meaningful resources and guidance.

To learn more about organizations, please visit Understanding organizations on HeyPeers.

The More menu gives you access to additional useful pages that can enhance your experience on HeyPeers. As you get started, it's a good idea to set up your user profile on the Settings page. There, you can customize your preferences, manage notifications, and ensure your account is set up the way that works best for you.

For detailed instructions on setting up your user profile, please visit Setting Up Your Profile.

HeyPeers is here to make sure you have the support, connection, and guidance you need, all in a welcoming and accessible space. Whether you're attending meetings, chatting with peers, or exploring one-on-one support, every interaction is a step toward meaningful connection. Take your time to explore the platform, engage with the community, and find the resources that best support your journey. You're not alone—HeyPeers is here for you.